Technical Support Representative

4 days left

Location
Canada (CA)
Salary
$70,000 CAD Total starting package
Posted
25 Sep 2017
Closes
25 Oct 2017
Ref
CD2509TSR
Sector
Aerospace
Job Role
Customer Service
Contract Type
Permanent
Hours
Full Time

** Technical Support Representative **

Oaklands Executive Search are currently looking to recruit a Technical Support Representative to join a reputable aerospace client on a permanent basis.

** This role is based in Canada **

** Salary & Package is dependent on experience **

Your responsibilities will include but not be limited to:

  • Act as a point of contact for technical issues experienced by the customer for all of the businesses products providing continuous support
  • Monitor and ensure issues are resolved to customer
  • Ensure continuous communication between the business and customers and between all other departments involved
  • Capture and document all issues of significance promptly
  • Produce letters requested by customers
  • Assist engineering with data gathering
  • Customer Support for tasks whenever required.
  • Help prepare the drawing package of Customer Support Driven Projects for engineering’s review and approval.
  • Provide on-site assistance to customer with new products 
     

To be considered for the role you must:

  • Knowledge of CAD & Solidworks required.
  • Mechanical design experience required.
  • AME or maintenance experience is a strong asset.
  • Aerospace background
  • Customer support experience
  • Experience with CRM’s
  • Organizational and problem-solving skills.
  • Excellent communication skills

Why work with Oaklands Global?

Oaklands Global is a supplier of choice for leading Aviation & Aerospace Companies worldwide. We understand what our Client’s need and equally as importantly what they don’t need. The same goes for our Candidates. Oaklands Global has over 25 years supporting candidates at all levels to help identify and secure their next position. At Oaklands Global we manage all applications with the upmost professionalism and confidentiality.

If the above opportunity is of interest to you please forward your CV to Callum Devaney in confidence. Please note that due to high numbers of applications, unless you are contact within 7 days of your application, please assume that you have been unsuccessful on this occasion.

Any Applicant must have the right to work and live in Canada

Oaklands Global is acting as an Employment agency in relation to this vacancy.

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